Last updated: 25 August 2026
These Terms & Conditions govern all services provided by GenZ Tech ("we", "us", "the agency") to a client ("you"). By requesting a quote, paying an advance, or engaging us on a project, you agree to these terms.
We provide website design and development, mobile application development, UI/UX design, brand identity, creative and motion design, ecommerce builds, and ongoing maintenance. The exact deliverables for your project are defined in the written proposal we send you before work begins. That proposal, together with these terms, forms our agreement.
Any figure produced by the estimator on our website, or given verbally, is an indicative range only and is not binding. A binding price exists only once we issue a written proposal and you accept it. Written proposals are valid for 30 days from the date of issue.
Unless your proposal states otherwise, projects are billed on a three-milestone schedule:
All prices are quoted and payable in US Dollars (USD). You are responsible for any bank charges, currency conversion costs, or local taxes on your side. Invoices are due within 7 days. Work may be paused on any project where an invoice is more than 14 days overdue.
Timelines given in your proposal assume that you supply content, brand assets, access credentials, and feedback within a reasonable period. Delays in receiving these will extend the delivery date by at least the length of the delay. If a project is inactive on your side for more than 30 days, we may close it and treat payments made to that point as earned for work delivered.
Each project includes two rounds of revisions at each major milestone. A revision means refining what was agreed in the approved scope. Adding new pages, screens, features, or changing an approved creative direction is new work and will be quoted separately. Additional revision rounds beyond those included are billed at our standard hourly rate.
On receipt of full and final payment, all rights in the custom source code, designs, and assets created specifically for your project transfer to you. Until final payment is received, all work remains our property and may not be used in production.
This transfer does not cover third-party components: open-source libraries, frameworks, purchased stock imagery, licensed fonts, or plugins remain subject to their own licences. We will tell you what those are and what they cost.
We retain the right to display non-confidential work in our portfolio and marketing materials unless you ask us in writing not to.
Projects may rely on third-party services such as hosting providers, payment gateways, analytics, or email platforms. These are governed by their own terms and pricing. We are not responsible for outages, price changes, or policy changes on services we do not control. Any third-party fees are billed to you at cost.
We treat all client information, business plans, credentials, and materials as confidential and will not disclose them to third parties except where required to deliver your project or by law. We are happy to sign your NDA, or to provide our standard mutual NDA, before any commercially sensitive discussion.
Either party may cancel a project in writing at any time. On cancellation, you pay for all work completed up to that date and we hand over that work. Our full policy on deposits, refund windows, and what is and is not refundable is set out in our Refund & Revision Policy, which forms part of these terms.
Every project includes 30 days of free post-launch support covering defects in what we delivered. This does not cover new features, content changes, third-party breakages, or issues caused by changes made by you or another party. Continuing support is available under a monthly care plan or on an hourly basis.
We warrant that our work will be performed with reasonable skill and care. We do not warrant that software will be uninterrupted or entirely free of defects, nor do we guarantee any specific commercial result such as search ranking, traffic, or revenue.
To the fullest extent permitted by law, our total liability arising out of or in connection with a project is limited to the total amount you have paid us for that project. We are not liable for indirect or consequential losses, including lost profits, lost data, or business interruption.
Neither party is liable for delay or failure to perform caused by events beyond reasonable control, including internet or power outages, natural disasters, or government action.
These terms are governed by the laws of the Islamic Republic of Pakistan. Any dispute will first be addressed through good-faith negotiation; failing that, the courts of Pakistan have jurisdiction.
We may update these terms from time to time. The version in force for your project is the version published on the date your proposal was accepted. Material changes will be noted by the "last updated" date above.
Questions about these terms: info@genztech.agency